Veronica Castillo thought she had finally struck gold after pouring in $100 dollars' worth of nickels while playing the slot machine game "Jurassic Riches" when she won $8 million. Her dreams were dashed when the casino staff told her there had be...
if u ask me, this is just the casino's excuse for not having her her money, "oh i'm sorry, u didn't get ur $8million because of a glitch" well, computer glitches like that have lead more than a million dollars in losses. why should that casino be any different. that's why there's insurance, in order to cover losses.
When a malfunction occurs & it is not the fault of the player then the payout should equate to the lower of [what the machine displayed] or [the maximum amount the machine would pay out for the amount the player bet]. That should be a law, & it would be a fair law.
& the casino should be required to take pictures of the machine at it's location when malfunction occurred prior to shutting it down & wheeling it away, or there should be a significant fine of 3x the max winnings of the machine at the max bet that should go to the state, along with giving the player the max winnings at the max bet if they fail to produce pictures for court.
This is why I "NEVER" play slot machines - anyone who the machine "says" has won over a million dollars -
That's how casinos stay in business . . . . "oh , the machine malfunctioned , we don't owe you anything"
even if the machine has a limit its . . . "oh , the machine malfunctioned , we don't owe you anything"
Casinos gladly "take" your money but if you when big its . . . "oh , the machine malfunctioned , we don't owe you anything"
Casinos need to just get rid of slots , there just going to "malfunction" anyway .
malfunction - malfunction - malfunction - malfunction - malfunction - malfunction - malfunction - malfunction - malfunction
You know how many times the slot machines always malfunction when a person wins but doesn't malfunction when they lose. Hum the casino rigs the slot machines so people can lose because they don't want to pay out any winnings, they only want to steal your hard earned money. Not surprising, we all should boycott all the casinos until they honor there commitment to their customers.
When they say that the machine malfunctioned I think it means that the machine isn’t suppose to let you win so they have to fix it to make you lose again that it why they said it malfunction and mostly why did they put a 8$ million dollar on the machine if that maximum jackpot in only $20,000 million dollar
Why malfunction the worst excuse a casino can ever make like just why the casino manager is jealous because he just gonna become broke after he pays the big winners. If I won it and they made the same excuse i will just give up. Stop the excuses give them the money they won it and used there hard earned money to play the thing just befor they enter give them a warning that if they won a lot of money they won't get non because the spoiled, selfish manager won't give them the money just cause he wants to make millions but he has to remember that if someone won a lot of money he has to give it to them. When they said it was a "malfunction" that means the casino is reged so don't spend your money on a reged casi o game.
That's machine have to pay out 20,000 ..after it's makes it money...the casino was holding it's jackpots on that machine scaming players..the technician probably didn't adjust the computer back to scam mode..and the computer paid culminating jackpots on one spend to make up for the scam.
too bad she was not one of the slot players who do video's. Anyway, i can understand a malfunction, but that casino had better show me the error as to where it has a max payout of 20K and i would fairly settle a claim with them for that amount. A casino is not responsible for a malfunction as it states, however let's see the details of what that malfunction entailed. If that machine was advertising on it's display 8million then how long was that displayed and that would also determine how negligent the casino was knowing 8 million not being possible but still allowing it to lure in players to that slot.
Each slot machine has a pay table that clearly states what the top prize of the game is. Mr. Reporter failed to ask her if she consulted with that table at any point to see what the top prize was, what she had to hit to earn that and if in fact that was what she hit. When the casino says that the top prize is 20k that's not some number they're making up on the fly. The lady is lucky they gave her 80 bucks, each machine has a notice on it that a malfunction VOIDS any play. If they really wanted to go by the book, they could have just reimbursed her for the spin.